Follow a script
As an active communicator, you are the one to decide on the agenda. You determine the place and time for information. Ensure coordinated communication measures. Inform the defined employee groups in the same depth and at the same time. Make sure that employees know about decisions and developments before they are out in the open.
Communication isn´t a one-way street. Talk with your employees. Pass on information, ask for assessments and insights from employees and listen. Create a suitable framework for this. Take the input from your employees and show them how you can use it.
Prepare the information accordingly
Sort the findings and backgrounds according to the relevance of each internal target group. Give your employees exactly the information they need. Be comprehensible to the people you are talking to. Don´t hide facts and explanations behind complicated formulations. Make clear what you do and want.
Use the right channels and forms. Develop a communication mix, that makes information available for all target groups. Check which employees you should reach through which measures. Create instruments for quick messages and for in-depth explanations. Develop forms for a personal dialogue as well as one for groups and one for the whole organization.
Convey values and recognition
Create a balance between actual information and the communication of appreciation and success. Praise your employees and highlight the company´s achievements. Talk about the upcoming tasks and the current status. Highlight the performance of your employees. Develop appropriate tools and incentives for recognition. Encourage additional commitment, for example through special tributes and small extras. In short, live what you expect from your employees.